Legal
Last updated: June 28, 2026. This policy explains what personal information Syncoville Global Limited collects, why we collect it, and how we protect it.
Syncoville Global Limited ("Syncoville", "we", "us", or "our") provides website design, web development, custom software, and digital services to clients in Nigeria, the United Kingdom, and elsewhere. This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website, submit a contact or referral form, or otherwise engage with us.
By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not submit your information to us.
We only collect information that you choose to give us. Depending on how you interact with our website, this may include:
Contact details — your name, email address, and phone number, submitted through our contact form.
Referral details — your name, email, and phone number, plus the name and contact details of the business or person you refer, submitted through our Refer & Earn form.
Message content — anything you write to us in a form field, such as a project brief or notes about a referral.
Technical information — standard server logs (such as IP address, browser type, and pages visited) collected automatically when you browse our website, used only for security and performance purposes.
We do not knowingly collect payment card numbers, passwords, or government identification numbers through our website, and we ask that you never include this kind of information in a form field or message to us.
We use the information you provide to:
Respond to enquiries and discuss your project or service request.
Contact a person or business you have referred to us, on your behalf, as part of our Refer & Earn program.
Track and pay referral commissions owed to you under the Refer & Earn program.
Send you service-related communications, such as proposal follow-ups or project updates.
Maintain the security, performance, and proper functioning of our website.
Comply with our legal and accounting obligations.
We do not sell your personal information, and we do not use it for advertising purposes unrelated to the reason you gave it to us.
Our website may use a small number of essential cookies needed for the site to function correctly (for example, to remember your form input if a submission fails validation). We do not currently use third-party advertising or tracking cookies. If this changes, we will update this policy and, where required by law, ask for your consent first.
We do not sell or rent your personal information. We may share it only in these limited circumstances:
Service providers — trusted providers who help us operate, such as our web hosting provider and email delivery service, bound to keep your data confidential and use it only to provide their service to us.
The person or business you refer — under the Refer & Earn program, we will contact the business or person you referred using the details you provided.
Legal requirements — where we are required to disclose information to comply with a law, regulation, court order, or valid governmental request.
Business transfers — if Syncoville is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.
We retain contact and referral submissions for as long as reasonably necessary to respond to your enquiry, deliver our services, track and pay referral commissions, and meet our legal, tax, and accounting obligations. Once this information is no longer needed for these purposes, we delete or anonymise it.
We use reasonable technical and organisational measures — including encrypted connections (HTTPS), access controls, and restricted database access — to protect the personal information we hold. No method of transmission or storage is completely secure, and while we work to protect your information, we cannot guarantee its absolute security.
If you are in Nigeria, your personal data is processed in accordance with the Nigeria Data Protection Act, 2023 and the regulations of the Nigeria Data Protection Commission (NDPC). If you are in the United Kingdom or the European Union, your data is processed in accordance with the UK GDPR / General Data Protection Regulation, as applicable. Subject to the conditions set out in the relevant law, you generally have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information, where we have no overriding legal reason to keep it.
Object to, or request that we restrict, certain uses of your information.
Withdraw any consent you previously gave us, at any time.
To exercise any of these rights, contact us using the details at the end of this policy. We will respond within the timeframe required by applicable law. If you are not satisfied with our response, you may lodge a complaint with the NDPC (Nigeria) or your local data protection authority, as applicable.
Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
As we serve clients in both Nigeria and the United Kingdom, your information may be processed by our team or service providers in either country. Where information is transferred across borders, we take reasonable steps to ensure it continues to receive a comparable standard of protection to that described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or wish to exercise any of your rights, contact us at office@syncoville.com or +234 806 649 0082.
This page is provided for general informational purposes and does not constitute legal advice. If you require advice on data protection compliance, please consult a qualified legal professional.
Email: office@syncoville.com
Phone: +1 16355 65389